Privacy policy
Introduction
I am deeply committed to protecting the privacy and personal data of my clients. This privacy policy is intended to transparently inform you about the data I collect, why I collect it, how I use it, and what your rights are regarding your personal information.
Data Collection
I collect the following data:
- Your name, first name, and contact details (phone, email), necessary for managing your appointments and communicating with you.
- Information about your pets (name, species, breed, health status), essential for providing appropriate veterinary care.
- A history of visits and treatments, to maintain an accurate medical record of your animals.
Data Use
I primarily use your data to:
- Schedule and manage appointments.
- Provide tailored veterinary care.
- Send you information and updates about my services, as well as animal health tips, if you have consented.
- Improve my services.
Data Sharing
I only share your data with third parties in the following cases:
- With external service providers (e.g., analysis laboratories) when necessary for your animal’s treatment.
- With legal authorities, in the context of specific legal requests.
Security
I take appropriate security measures to protect your data from unauthorized access, unauthorized modification, disclosure, or destruction. These measures include IT security protocols and secure procedures for information management.
Your Rights
Under the GDPR, you have the right to access your personal data, rectify it, request its deletion, or restrict its processing. You also have the right to object to the processing of your personal data for direct marketing purposes.
Contact
For any questions related to this policy or to exercise your rights, you can contact me by email at dissauxlaure@hotmail.com or by phone at +32 (0)494 38 11 13.
Policy Changes
I may update this policy to reflect changes in my practices regarding the processing of personal data or legislative changes.